NARWAL Flow Robot Vacuum and Mop Combo, FlowWash Real-Time Self-Cleaning Track Mop, 22,000 Pa Suction, Dual-Camera AI Obstacle Avoidance, Carpet & Edge Cleaning, Self-Emptying Robot Vacuum

Wow, what a difference a few years can make! I purchased the Shinebot in early 2022, at a time when robot moppers were still in their infancy. I was willing to put up with the streaks, the mess of cleaning them up, and their finnicky operation ("Please check the universal wheel," the Shinbot would bark at me incessantly) because I loved the idea of someone doing the mopping for me. It's remarkable that, even in 2025, I had nursed the Shinebot along and it was still mopping on occasion, although I had increasingly relied on hand mopping because "Sloppy" (our affectionate nickname for it) just didn't do a good job of mopping. When I read about the new generation of dual vacuuming/moppng robots, I grew excited. Reviews were saying that these machines actually did a great job of mopping, even getting into corners. Could this really be true? Well folks, I'm here to tell you that "yes, it is true--believe it!" There are three key advantages of the Narwal over my old Shinebot: 1. Easy upkeep. The Shinebot docks to its station periodically to clean itself (you read that right!), rinsing the mops with hot water that is promptly sucked into a dirty water bin and refreshing its clean water tank from the station's large refillable bin. It even uses hot air to deep clean and dry its mop at night! So far, all I've had to do is empty the dirty water bin and fill the clean water/cleaning solution bin every week or two. Can this be real? 2. Mopping & vacuuming that rival that of a conscientous human. My partner is deeply skeptical or robots of any kind, but when she saw the results and admitted that "it may do a better job than I could," I knew we were on to something. Unlike Shinebot, Narwal does not leave streaks--only an immaculate floor that one might consider eating off of. This is due in part to the fact that it cleans with113 degree F water, which cuts through grease. It is also capable of sensing dirt and scrubbing it, using downward pressure and a rapid spin rate to remove spots. While it can't clean every stubborn spot or get into every nook and cranny, it does a great job, especially if you're willing to pick up everything that might impede it. 3. Lidar mapping leads to precise cleaning, even on a schedule. Narwal will map out your home as its first mission. You'll see the map being drawn as it moves around your house. After naming the rooms and making any necessary corrections, you can command Narwal to clean any room or group of rooms at any time. For those who want Narwal to do the work regularly, you can set up a cleaning schedule, perhaps commanding Narwal to clean at night so it doesn't disrupt your daytime activities. This goes well beyond Shinebot; I love it! 4. Oh yeah, it vaccums too. Narwal is capable of vacuuming "just in time" as it mops, or you can tell it to got out on separate vaccuming and mopping missions if you want a deeper clean. The vacuuming is great; it has a HEPA filter and empties its dustbin into the docking station using powerful suction. You only need to change the station's vacuum bag periodcially. Overall, for me, this robot is worth every penny. It has improved the quality of my life.

We decided to go ahead and splurge on a robotic vacuum and mop cleaner. We chose the Narwal Flow. It is a great choice and we feel that it is the best on the market. We did a lot of research, and we first eliminated the models that had the mopping feature with the two-disc pads and also the vibrating pads units as well. The just seem to push the dirt around. We wanted the continuous cleaning roller mop models. The Narwal Flow incorporated this feature but did it even better. They use, for lack of a better way to describe it, a conveyor flat mop approach. See the literature for a better description and pictures. It really does the job and it go back to the station to reclean the mop head whenever it senses that it is getting too dirty. So you always have a clean mop head. The app is not bad and can do everything you need this robot to do. Clean the whole house, clean a room or rooms, or clean zones that you create in the app. after is maps out your home. Tip.... the mapping feature, when you first do it, try get everything off the floors other than the furniture, so that it creates a clean map of your home. You can always split rooms, combine rooms, put in zones, or let it go and clean the entire house. I was in such a hurry that it didn't quite get a complete accurate mapping, because it couldn't see all the walls. It wasn't a big deal to correct, just go ahead and "remap" when you're ready again. It does not take long. The app is fairly intuitive so connecting to your network is pretty straight forward. This unit comes with all the bells and whistles. It vacuums, it mops or it vacuums and mops, or it will vacuum first, then mop, etc. etc. I personally like the "Zone" feature, because you can tell it to clean the areas that you determine are the dirtiest and let it go! I thought we had a clean house, but the dirty water in the base station tells me a different story. The wood floors just have more shine to them. When it's through it goes back to the base station and recleans the mop with hot water and dries the mop head as well. Ohh, it also empties out the dust and hair that it picks up as well. Now that we have used it for a few days, my wife will never let me return it. It will be a permanent part of the family from now on. Go get yourself a Narwal Flow, you won't be disappointed.

I’ve been using the Narwal for a bit now and it’s honestly really cool how much it can do on its own. The mapping is super accurate, and you can tell it actually knows where it’s going instead of just driving around randomly. It cleans in straight lines, covers the whole floor, and doesn’t miss spots, which makes the floors look way cleaner every time. The suction is strong and it handles pet hair really well, especially along walls and edges where hair usually builds up. It switches between hardwood, tile, and carpet without any issues and adjusts easily. It’s also quieter than I expected for how powerful it is, so it’s not annoying to have running in the background. The app makes everything simple. You can start a clean, schedule it, or choose specific areas without it being confusing. Maintenance is easy too. Emptying the bin and cleaning the parts only takes a minute, so it doesn’t feel like extra work. Overall, it feels really advanced but also easy to use. You don’t have to think about cleaning as much because it just does its job. It’s been super helpful for keeping the house clean, especially with pets, and it actually feels worth it.

This vacuum saves time, works flawlessly, and leaves your home feeling fresh and spotless. The suction power is outstanding. It picks up dust, pet hair, and crumbs effortlessly—even from carpet edges and hard-to-reach corners. The motor runs smoothly and quietly, which is a huge plus. The mop feature is equally impressive. The water distribution is perfectly balanced, the microfiber pad glides smoothly, and the floor dries quickly without streaks. My hardwood and tiles look spotless every single time.

The Narwal Flow has completely transformed my cleaning routine and feels like one of the smartest home investments I’ve made. The vacuum and mop work together seamlessly, and the FlowWash system actually lifts dirt instead of just spreading it around — my floors look noticeably brighter and cleaner. Its suction on carpets is impressive, and the AI navigation avoids cables, furniture, and small objects better than any robot I’ve tried before. The best part is the fully automated base station that empties the dustbin, washes and dries the mop, and refills water, making the whole experience truly hands-off. It’s quiet, efficient, and saves me so much time. The app took a little getting used to, but once the map is set up, everything runs smoothly. Overall, this is a premium product that delivers premium results — worth every penny.

This vacuum cleaner is very heavy and bulky. As you can see in the video, it gets stuck under our chairs and moves the entire chairs in the whole house. So we are left with two choices, either cancel that area from the mapping or move the chairs first every time before it starts functioning . Because of which I am not able to use the vacuum in kitchen dining and living dining area which doesn’t make any sense for us as that the main area which gets the most dirty. Also, because it has taken our chairs to the ride in the entire house our new home hardwood flooring has got so many scratches and dents. The mopping function releases excessive water, which ended up damaging my flooring instead of cleaning it. The floor was left overly wet, something I did not expect from an automated device meant for daily use. Because of which Our new home builder warranty team has also recommended us that we should stop using this vacuum when they came for the review of the house. Overall, it caused more harm than help. I would not recommend this product, especially if you have delicate flooring or furniture.

J’utilise le NARWAL Flow depuis quelques semaines et je suis très satisfait. Le système FlowWash avec nettoyage en temps réel est impressionnant : les serpillières restent propres, ce qui évite les mauvaises odeurs et améliore l’efficacité. L’aspiration est puissante, même sur tapis, et le lavage des sols est uniforme. L’application est intuitive et permet de personnaliser les zones à nettoyer. Le niveau sonore est raisonnable et le design élégant s’intègre bien dans la maison. Petit plus : l’autonomie est excellente, et le retour automatique à la station fonctionne sans faille. Bref, un gain de temps énorme et des sols impeccables !