Ninebot E2 Plus II/E2 Pro/E3 Pro Electric Scooter, 15.5–20 MPH, Long Range, Dual Elastomer Suspension (E3 Pro only), Foldable Adult Scooter, UL 2272 & 2271 Certified

Scooter came in the mail quickly, set up was easy and manual easy to follow. Tires had plenty of air in them which was a nice surprise, packing was really good to prevent damage during shipping. Scooter appears to be well made strong and weatherproof. I’m 220lbs and was able to reach max speed and worked great going up my incline drive way. I’ve purchased ninebot products in the past for family and it’s the main reason why I purchased from this manufacturer again. Quality made, warranty, parts if you brake something are available, accessoriesand customer service over the years has been great (never had to call them). LOL. Cheers! Yes there are many other scooters on the market, cool looking with shocks and faster, but they are heavily to pick up and toss in your vehicle. I choose this one because I don’t want family who will be riding it to go over 15mph, I’ve seen to many folks take a nose dive hitting the pavement, plus when you rent them in the city areas they don’t go over 15mph, I think it’s a bike class code or something when riding on sidewalks/ bike paths.

Love this scooter! With so many choices, and me being a 1st time e-scooter buyer, was really concerned about making the wrong choice. Of course, I can't truly compare this to other scooters, but am super happy with how well it was packaged, delivered, and how easy it was to setup and get going. This scooter feels very well built. I appreciated that the little user manual has a table with exactly what care it needs after 3 months, 6 months, etc... (and it's not much!) The top speed for me is under 20 MPH but I sorta gathered that would be the case (I'm up near 200 lbs). Also, 15 to 18 MPH is more than enough for my needs, one of which includes staying out of the emergency room. The lights are all easy to control. The colorful lights that emit from the bottom - I think you have to use the app to turn those on and off. The scooter is hefty to be carrying around, but it does fold super easily. The makes it very convenient to fold when needed.

I did a lot of research towards finding a reliable commuter scooter to get me from point a to b, safely, reliably, and on time to the locations I need to be. This scooter was a resale scooter and came packaged in an almost new box. The packaging of the scooter was done well and secured the scooter inside well. The instruction manual was a little confusing at first because of all of the different languages on the same page. It came charged at 74% and didn’t take that long to change it up to 100%. I believe it took an hour and a half or so. I thought it would be very light for some reason but found out that it’s heavy. Like 41 pounds. It wouldn’t be that fun if I had to carry it a long distance. But the alternative to that is pushing it. The app to get it starting is easy to navigate. If you are connect the find my app to your scooter make sure your iPhone operating system is updated. If it’s an outdated version, it will not connect to the find my app. To change the speed modes press the power button twice. To turn on/off the ambient light press the power button three times. I took the vehicle 3.5 miles in sport mode my first ride. It took less than 15mins. The speed was great too. Down hill I got it to a max of 22 MPH. Pass that it will start to beep. Uphill, and in my neighbor the hill are steep, I did very well at 10 MPH. The brakes level is on the left side. It took some getting use to. I love the the signal light and the break lights for safety. All the light feature are cool. The ride is also smooth. I’m pleased with my first ride. After a few months I’ll give another update.

Out of the box this was a great scooter. Rides decent, a little slow on the fastest setting taking off and on hills but ok. We bought for our son and daughters 9, 12, and 12 to go around the neighborhood. Battery life pretty good, not the best for commuting though. So the bad…my son just came home and it malfunctioned. It stopped, at a dead stop, while doing about 15 mph. It flipped him over the handle bar and eat it face first. He is ok but banged up. It has a red wrench flashing and throws an 11 code the most. When plugged in to charge, it beeps and throws tons of numbers around and will not charge. It will not accelerate at all. I reached out to Segway today and got 2 responses. Both stating they would not help with repairs as it is out of its 1 year warranty. They further told me a certified Segway repair center “should” be up sometime in early 2023 and keep a look out for it. We are over the 1 year warranty by a month or two and the second person to respond back to me told me again, that they will not repair it as it is company policy. I even asked if there was anyone near me that could help and zero reply about that. They also told us the codes mean the main brain box has malfunctioned. So if you want to buy this be aware that there is no service repair when something goes wrong. In addition, there is obviously a problem with this scooter which will probably cost me around the same price, or more, then we payed for it. 14 months of ownership and only not used for 5-6 months through the winters. I WOULD NOT RECOMMEND THIS PRODUCT!!! Two of our neighbors have the GoTrax brand. I would highly recommend buying one of them for a couple dollars more. They are sturdier, longer battery life, go longer distances, smoother ride, certified service for issues, and faster (top speed) then the Segway. Segway will never get any of our money again. We are out a lot of money and now buying from a different company, GoTrax.

Pros Pretty great, had this for about 4 months. Runs great, drives fast, and battery lasts about a week or two without charging and goes a long way. Lightweight, I take it up to my third story apartment multiple times a day. Very water resistant, I go through puddles and rain all the time. It's very durable, I put this thing through hell sometimes and it's still chuggin great. Cons But the locking Bluetooth mechanism is not effective. It doesn't lock the wheels it just makes a beeping sound when you move it. You will need a good lock. This is not for off roading, the bell is noisy when you go over bumps because it's attached via spring. The back makes a weird noise when I go over gravel sometimes but it doesn't effect the driving ability. It's not easy to start by design I believe. I have to press down the start twice and hope it starts and if I'm not pushing off to gain speed then sometimes it just won't start. I get scared to cross this 4 lane street sometimes because it's hard for me to see how fast the cars are going. The ride is not very smooth if you have bumps in the road at all. My sidewalk is old and we have little earthquakes so if the sidewalk doesn't meet or I go over a bump you can hear the bell ring loudly because the spring moves on its own. I removed my bell because of how often this kept happening. The wheels have good grip but with the kind of road I drive on I may try to buy some with more track on it. It was hard to assemble too and the directions were a little unclear. The spring that is supposed to give me a smoother ride kind of works but not as much as I was expecting it to. When I get on it. It mostly crumples under my weight but I only weight 115 lbs. Overall if I knew I was going to be using this so much I would have bought something a little better but it's great for this price point. I think it's worth it.

Bought specifically for short commutes to and from work (4.5 miles each way) and ease of bringing up 3 flights of stairs to my walk up apartment or up/down subway stairs, and for those two requirements of mine this Segway is best. I have lighter scooters, but they can’t take the pounding of the potholes and atrocious road conditions of Brooklyn, NY (or rather, they pass on every jarring impact on to my bones) as well as this one does. I bought a heavier scooter that could, but at 40 lbs it was too heavy and punishing to transport for my 150 lb 5’2” frame. The ES1L is the perfect compromise. On standard mode a full charge will get me about 9 miles, and a bit less if the weather is cold (i guess the battery uses up more energy to keep itself humming). I have to charge it daily to have enough juice for the day. It does have the sport mode that supposedly can speed you up to 24 kmh but I haven’t used it other than to go up steeper hills on my commute, but even then I find the standard mode sufficient for that. I am not a speedster on roads so I find the 20 kmh speed at standard mode quick enough (the 4.5 mile commute is about 35 minutes). The headlights it came with are just bright enough to alert drivers in front of you about your presence - I bought a separate one to illuminate the road in front of me during night time trips. No rearlights either, so get some good ones to attach to your backpack or helmet. So far in the 3 weeks I’ve been using it, the corner of the sandpaper covering of the platform is starting to lift up but that can easily be remedied. Overall a really great simple, light but sturdy scooter! UPDATE 12/16/2020: Not even a month after purchase and the electric brakes have started to fail. The throttle pushes down but doesn’t pop back up, keeping the stroller in brakes unless you push the brake throttle back up. Soon after contacting Customer Service, it stopped taking a charge. So now I have a dead scooter. Still awaiting a box to send the unit in to be sent by the company - it has now been 2 weeks that I’ve been waiting. Segway’s customer service needs a lot of improvement. Will update again to say how the refurbished unit performs. UPDATE 10/27/2021: Battery is now floundering after a year of regular use. Gets discharged quickly, now only lasts 6 miles per full charge on standard speed mode. Replacing battery is going to cost $250 at a repair shop - and as a new unit is currently going for $299, it’s more sensible to just get a new one altogether. Will buy different brand, as the longevity is not the best on Segways.

Gift for my 11 year old. He loves it. It does 15mph and can go about 11-15 mile distance. This is a great starter for him.

I purchased the E2 Pro. This is a great scooter and it's lots of fun, but the experience is short lived... It feels sturdy and well built, looks great, the app is great and it rides smooth enough. The problem is that it claims to get you about 16 miles at max speed. It only took me 5 miles on a full charge before it died. Now, there are a good amount of hills where I live, so I expected to get a little less than 16, but only 5 miles is atrocious. ESPECIALLY when I was using max regenerative braking going down hills and letting off the acceleration. This is a serious problem in my opinion because I can't trust the "remaining mileage" it tells me AT ALL... Wish I could give this a better rating and might have gone with a different option if I knew how fast the battery would die. Other notes: I'm 5' 11", athletic and weigh about 190lbs. Maybe if your lighter it could go a hair further.