HP Color Laserjet Pro 3201dw Wireless Color Laser Printer, Office Printer, Duplex, Best for Office (499Q9F)

Don’t do it unless you want to go the poor house. This is the most frustrating printer I have ever owned. I can’t get toner from Amazon…because the ones sold on AMAZON don’t work in this printer even when it indicates it has the proper chip. My only choice is to go to Office Depot and spend $499. on a 4 color toner box. It’s also very difficult to trouble shoot, The menu screen is Disfunctional for most processes

• DO NOT BUY THIS PRODUCT I purchased printer in April 2025. • October 23, 2025 printer stopped working. Spent hours with tech support troubleshooting and it was determined to be a software issue. She was handing me off to software support and I was to stay on the chat. She disconnected me. • Contacted tech support and referenced my case. Instead of reviewing case, he asked me all the same questions the previous tech did. He was very rude. He was unable to connect me to software support. • The next day I called and was able to talk with someone who reviewed my case and then issued a replacement. I thought it would be a new machine. • November 1, 2025, I installed the Refurbished machine I received as a replacement for the brand new one I had just purchased in April which had very low prints made. I moved forward with installing the replacement printer. • November 16, 2025, I called HP because the replacement machine had an error code. I rebooted but the code remained. I told tech support my frustration and wanted to speak to someone that could refund my money. I was given the run around and told no one could help me. I left it with someone needed to call me. • I continued to be bounced around trying to find someone who can help me. I am told I can’t receive a refund. I am told I can’t have a new machine as a replacement. My only choices are to receive another refurbished machine or troubleshoot what is wrong with the current refurbished machine. • The customer service experience has been horrible. It is now November 24, 2025 and I still do not have a resolution to my case. There is no since of urgency with this company. I have a broken refurbished machine that does not work and no one seems to care.

Laser printers have a reputation for being bulky beasts, which is true for most professional models and those designed for photography and graphic work. This one, however, is a personal or small office printer that prints at 24 ppm, fully compatible with the latest Apple technologies, very easy to set up, and delivered with ready-to-use toner cartridges—just plug it in, and it's good to go. The print quality is excellent, and you can find compatible toners that will cost you less than what you typically spend on an inkjet printer. Having used all kinds of laser printers in my life—the first one being an Apple—I’m accustomed to high-end graphic laser printers. Yet, the HP Color LaserJet Pro 3201dw impressed me greatly, despite being designed purely for office use. The only issue I encountered was getting it recognized on the Ethernet network. I initially set it up via Wi-Fi, then forced a firmware update, after which it became visible on the Ethernet network. In conclusion, this is a very good color laser printer, seemingly reliable.

This is a really nice printer, and once your realize it's disposable, it's even better! Amazon routinely puts it on sale for right around $300 and it comes with the toner cartridges. A new set of toner cartridges will cost you right around $400 for the HP ones. Thanks to HP's unending love affair with digital rights management, you will have to buy their brand unless you follow these instructions. From the moment you power this printer on, navigate through the menu to the firmware update screen. They hide it, and they're always moving it, so look around. Turn automatic firmware updates off. Now you can use whatever knockoff cartridges you like, which will cost you about $120 for the set. If you're like me, and you don't know this going in then you're going to get a firmware update and be stuck forever with HP's ripoff business model. Or are you? Since the printer (with cartridges) costs less than the cartridges alone, you can always dumpsterize the thing when the toner runs out and buy another one! It's a win-win for everyone but the environment. You would think HP might care about that, but naaaah. There's overpriced toner to sell!

First, I only buy HP Laser printers because of quality and reliability. This printer has wireless and ethernet options but it's one or the other not both by design. I have it connected to a network, and it prints sometimes, not very reliable. Other printers on my network are fine, it's just this one. Overall, it has very little features and display is monochrome, and very slow from the time I hit print it can take several minutes until the printer starts processing. The quality is Ok, would not recommend for a network because the IP connection will drop when idle. Microsoft troubleshooting says it needs to be the default printer to keep the connection up so the job will go to the printer. Weird the print queue will just hold the job if it's not the default printer (even though it was selected for the print job). My previous HP 522 printer worked well in the same environment. This was to be a replacement after the 522 became expensive to fix, but I cannot recommend this to anyone using a home network. I can get the printer working but come back tomorrow and I am running pings and reinstalling the driver again. It will work each time I install the driver for a day. Very poor product for a printer with the HP name on it. I am using Windows 10 Pro on Notebook and Desktop. Would gladly pay double for a reliable printer that does not require an IT Admin to keep it printing. Users in small office driving me crazy - guess what is about to be tossed out.

Es una buena impresora, la uso en casa para las tareas de mi hija

Great product for a low price.

Great printer for the price I paid through Amazon

La peor impresora. Imposible comprar los cartuchos en México

Plug and play pretty much. Quality of pages are great and the value is great because it's the cheapest colour laser printer I found.