Where to reach out for support?

If you have any questions, including troubleshooting, sizing, product issues, or how to operate your product, please get in touch with us through the Amazon Contact Buyer Page to start a Buyer-Seller message on Amazon.

What are the benefits of using Hyperice X?

Hyperice X contrast therapy creates a localized cycle of alternating heat and cold to the area for recovery and rehabilitation, decreased sensitivity to pain and pressure, and improved inflammatory management.

How long does it take to fully charge?

The Hyperice X may need to be plugged in before first use. It takes approximately 3 hours to fully charge the battery when the device is plugged in and not in use. The battery will provide power for approximately 60-90 minutes of continuous use.

Can the Hyperice X Knee be adjusted if the fit is either too big or small?

Absolutely! If the device is too big, use included minimizers by attaching the minimizers to the existing straps and secure. If the device is too small, use the included extenders and attach the extenders in the open loops and secure them properly.

What if the product shuts down randomly before finishing therapy?

It takes approximately 3 hours to fully charge the battery when the device is plugged in and not in use. Using the device on the maximum heat or cold setting requires more power and may possibly shorten the battery life during that treatment.

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🔥❄️ Elevate your recovery game—because your knees deserve the best of both worlds!

CORDLESS CONVENIENCE - Fully electric and rechargeable for uninterrupted therapy anywhere, anytime—ditch the cords and ice prep.
SMART APP INTEGRATION - Control your therapy sessions with the Hyperice App for personalized, automated contrast treatments.
ADAPTIVE ON THE GO FIT - Ergonomic design with adjustable straps and extenders ensures a perfect fit that moves with you—no bulky ice packs needed.
EFFORTLESS HOT COLD SWITCH - Seamlessly toggle between soothing heat and refreshing cold in seconds for targeted knee relief.
LONG LASTING TEMPERATURE STABILITY - Maintains consistent heat or cold without fluctuations, delivering sustained relief throughout your session.

The Hyperice X Knee is a cutting-edge portable contrast therapy device that delivers rapid, automated hot and cold treatments between 35°F and 115°F. Designed for active professionals, it features an adaptive fit with adjustable straps, cordless rechargeable operation, and smart app control, providing sustained, convenient knee pain relief anytime, anywhere.

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Desertcart is een internationaal e-commerce platform dat sinds 2014 actief is. We verwerken veilig duizenden bestellingen wereldwijd elke dag. Elk product doorloopt ons kwaliteitsverificatieproces voor levering, en we bieden end-to-end bestellingstracking, 24/7 klantenservice en een uitgebreid retourbeleid om een veilige winkelervaring te garanderen.

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Onze prijzen zijn inclusief productkosten, internationale verzending, importrechten, douane-afhandeling en lokale leveringskosten. We verzorgen alle douane- en importprocedures, zodat er geen verborgen kosten zijn bij levering. PRO-leden ontvangen extra voordelen inclusief gratis verzending.