Royal Doulton Dinnerware Set

I love this range, but the box arrived with one broken dinner plate and one broken bowl. I found it difficult to locate any facility on Amazon for reporting this other than making a return, but eventually found a call back option. The matter was dealt with extremely promptly and I received an entire new set as a replacement. One delighted customer!

Purchased for our son and daughter in law for Christmas.

After buying lots of cheap sets from supermarkets that were poor quality, heavy and badly made, I looked at the better quality brands to try and find something decent. Although these are nice plates and well designed, the quality of them is no better. The box says they are made in China, which is disappointing for the price, and it’s hard to find out what the material is. These are stoneware and at £150 made in China I would have expected something better quality like porcelain. The quality control is also not great. You can see the kiln marks underneath and the glove on every item has inconsistencies. Again, it’s not really acceptable at this price and not what you would expect from a decent brand. They are more like seconds (but the seconds from portmeirion group are better quality than these in material and finish). It’s a nice enough set but more next/m&s. Typical of a taken over brand being used for its name.

Really looking forward to using this dinner set, so very disappointed in terms of the state in which it arrived. I hope the replacement is in better condition when it finally gets to me!

Now had in use for some time and pleased to say I'm not disappointed Replaced our M&S set purchased years ago and happy with choice.

I would like to thank the supplier Beautiful Homes Direct for looking after me. Proactive and great. Love my set and looks great! Superb service once again! Thank you.

Plates all broken. Had to return and reorder