Winfield 2

I’ve been using this luggage for almost 3 years now and have taken it on multiple overseas trips. It’s picked up some scuffs and scratches along the way, but that’s to be expected — it’s still strong, durable, and handles travel really well. I travel solo with two of these and use them across planes, trains, and cars. They roll smoothly and are easy to push or pull. When packed overweight, they can be a bit harder to manage, but at around 50 lbs (23 kg), they perform perfectly. Excellent quality for the price — definitely recommend!

These checked suitcases are great. Plenty of room for a 14 day vacation . The color is beautiful . Love the TSA approved locks . Glides nice and smooth . Well made and love the expander feature .

Love this set. Beautiful and strong.

I bought this in checked bag size - it does come in a carry on size but this one would not fit as a carry on. It has a nice roomy interior. The separator flap has two pockets and two zippers and fits a good amount of things. The straps on the open side are adjustable to tighten around whatever is there so it doesn’t all fall out opening the case. The blue iridescent color is so nice and easy to see on the luggage carousel, but as other reviewers noted it does show scuffs easily. I’ve taken mine on one trip to Europe and the photos show how it turned out. I figure - I bought suitcases to use and travel and assume they’ll get beat up a bit, but if this bothers you this isn’t the suitcase for you. It was a good price for the product and I found it to be lightweight but sturdy, and roomy to fit everything I needed. Would consider getting the matching carry on when my current carry on wears out.

I bought my wife this bag but the 28" checked bag back in 2017. She loves it for when we travel. She likes how easy it is to move around an airport or cruise terminal. So when she got back from her last cruise where she also had to fly, she mentioned about not having a good carry on bag. I looked for a carry on that would closely match what her 28" bag was. I was pleasently surprised to find they are still making her model, so I could get the exact matching bag in a 20" carrly on. She was estatic when she opened it for Christmas.

I love this suitcase. I'm 70, so I was looking for something that is going to hold up well through many years of trips, but also lightweight, so it rolls easily. This Samsonite checks all the boxes. The TSA-approved lock is also a plus. The Teal color is rich and will stand out on the luggage carousel. I think for all the benefits, it is a pretty good value.

I can't say enough good things about this line from Samsonite! Since purchasing them a year ago to replace my older luggage I've taken them all over Brazil, all over Argentina, Singapore a dozen times, Bangkok at least once a month for the last 2 years, Ho Chi Min, all over Cambodia, and of course on trips around the US. I've thrown them on and off buses, dragged them from train to train, crammed them in and out of more taxis and shuttles than I can count, and dragged them about a mile and a half down the road in the rain (they're surprisingly water resistant at the seams and expansion fabric...although certainly not water proof). Through it all the handles have held up, despite the larger two consistently weighing in at 70 lbs and the carry-on frequently tipping the scale at close to 40 lbs (don't tell the airlines...that's way too heavy for a carry-on to be) and the wheels are still in amazing shape. The bags also look fantastic given them beating they get! There are a few scratches here and there and I've frequently gotten a bag back with a corner smashed in...but it always pops right back into place with no issues, and the contents are always safe and secure. The locks are still in perfect working order...the handles still slide in and out easily and feel solid when locked into place. All of the zippers work perfectly. The single significant gripe I have about this set of bags that would make it absolutely perfect would be more handles. The carry-on only has a handle on the top of the bag...which makes it a bit awkward for carrying up and down stairs...a side handle like the other two have would be ideal. It would also be nice if there was a grip of some sort on the bottom so that you could more easily lift with two hands when moving it up onto a rack or something of that nature...while most purchasers won't use them to the degree that I do, most will at some point want to put this bag onto a stand in the hotel or lift one up onto a shelf in the terminal bus...the largest bag in particular has a deceptive amount of storage space (I've had it loaded to 104 lbs) and picking it up by the top handle and a rotating wheel is...not super fun. That one caveat though shouldn't discourage anyone from buying them...they've stood as well and better to any number of other more expensive bags I've owned, including other Samsonites...I've been very pleased with them, and expect them to last at least another few years at my current travel pace. For people like my parents who only fly a few times a year this bag could very well be the last one you ever have to buy. EDIT 02/17/2017: I've now purchased 3 full sets of this luggage, 2 in Charcoal for me and a purple set for my girlfriend. I can literally pack everything we own save our camping gear and bikes in those 9 bags...to date the only issue I've ever had was that someone tried to get into one of them and tore through the zipper with a screwdriver or knife...the end result was one zipper clasp was completely missing and a few teeth on the zipper got bent up pretty badly. I sent it off to one of their authorized dealers in Singapore though and was able to repair it with no issues while I was in Malaysia for a few months. EDIT 01/11/2018: After 2 years and just shy of 100 flights, I ripped the seam of the inside liner on one medium bag. I don't think this was the result of bad workmanship however, rather I'd only packed clothes and some camera gear into the top section and zipped it off. The other side was not entirely empty but close. I think at some point the pressure of the gear against the fabric divider, without the support of gear on the opposite side allowed enough motion to cause the seam to give out. It's being repaired now...I'll add a picture once I get it back.

I waited a long time to buy a new suitcase, and reading so many positive reviews on Amazon for this luggage I thought this would be a good choice. Yet, unfortunately for me, with my purchase of this suitcase, I am one of those with a bad experience. Before you buy this suitcase you should know that outside of manufacturing defects, the warranty (see my attached photo of it that came with the suitcase) won't cover problems from "normal usage" or "airline handling." In other words, if something fails on it as a result of manufacturing with weak materials and/or combined with poor engineering that cannot withstand "normal usage" including "airline handling"....you are out of luck. I am not a luggage warranty exoert and this may be the warranty that all manufacturers give. If so, the question becomes with any suitcase what kind of materials is the luggage manufactured with, and how well is it designed and engineered? On Amazon in 2023, I purchased a Samsonite Winfield 2 Hardside with spinner wheels in style of Checked-Medium 24-inch. With the first use of the suitcase on an international trip in March, but for some minor scratching and denting which while slightly annoying which will over time build up but which I can tolerate, I was pleased with this suitcase, and so I purchased the matching 20 inch carry-on version. Then the first significant and unacceptable problem began. WIth the 24" luggage piece, on only its second use in November 2023, I noticed the zipper draw handle mechanism was gone (see my attached photo) from the zipper track on the luggage expansion feature when I received the bag from the airline. While manufactured without defect, this zipper handle is not secured like the zipper that holds the two halves of the suitcase together. That zipper plugs into the locking mechanism, The expansion zipper is big and flops around and so it is a great target for being broken off by normal airline handling. This broken zipper renders the suitcase now a breathing accordion unless it is filled all the way. Subsequently, I read the warranty card that came with the suitcase, and this launched my significant second problem: this time with Samsonite Customer Service. Forget about talking on the phone to customer service, you are steered to chatbots or email because everyone of them was in a “training meeting call back later”, or they “are experiencing larger than normal call volumes”. Forced to email, I told Samsonite customer service that from that warranty card it looked pretty clear to me like the problem was not covered. Nonetheless, reasonably, I wanted to tell them that (first) I was upset as I thought Samsonite luggage with no years of wear and tear would handle the stress of baggage handling much better than this. Second, I wanted to tell them that I was going to write a review on Amazon warning people not to buy the bag because of a poor zipper not covered by a pretty useless ten year warranty. In essence, the warranty won’t cover the problems with what and how the suitcase is manufactured to withstand normal use and airline handling after normal use and airline handling reveals the problem. In reply, Samsonite simply did not confirm my belief that the suitcase was not covered as my problem happened in normal use. They said I had to send the suitcase in for an evaluation. So in an email back I stated the following: "I think (a customer) should be able to find out from Samsonite whether the suitcase is covered for the repair before I send it (in). In your email, you offer no other way of finding this out. Since you say: A) "Our authorized repair center will evaluate your product and determine its warranty coverage” and B) "You can check your warranty period and create a repair ticket”, it appears making the repair ticket and sending the suitcase is tied to, and the only way of Samsonite definitively telling me if the suitcase is covered for the repair or not. Does this mean I have to pay the shipping costs if I send the suitcase to your authorized repair center and you determine that it is not covered under the warranty for the repair? For that matter, do I have to pay the shipping even if the suitcase is covered for the repair? Is there a Samsonite authorized local repair shop I can take the suitcase to for the evaluation and potential repair?" Importantly, Samsonite did not respond to these questions. Instead, the representative asked me to send my name, shipping address and photos and information on the suitcase and they told me they would fill out a repair ticket for me. But I did not ask to fill out a repair ticket, since I did not have the answers (shipping and whether the repair was covered) critical to me deciding if I even wanted to complete a repair ticket. I can understand the representative not making (not her job) an evaluation and confirming with me-that as the zipper broke from normal use-that the suitcase would not be covered. However she should have at least answered my questions instead of prioritizing me sending all my information, especially photos that led me to believe they would make a preliminary evaluation from them. Why else ask me for the photos and what else would I think after me saying "I think (a customer) should be able to find out from Samsonite whether the suitcase is covered for the repair before I send it (in)”? After me asking again about shipping, Samsonite told me I would have to pay shipping to and from the authorized repair center regardless of whether they paid for the repair under warranty and again that they could only make the evaluation from having the suitcase. As for the particular representative, and my experience with Samsonite customer service, by not answering the questions I intended for the purpose of cutting to the chase of whether I wanted Samsonite to perform the repair, Samsonite just wasted my time with me gathering pointless information and having to ask questions again. She asked me for photos that did nothing for me or Samsonite. The representative, of course, all along the way apologized for my frustration and later especially for "overlooking" "one question.” However, In fact, they did not answer three questions critical to me going any further than my first communication with them, including why they asked for the photos when they would have to have the suitcase for the evaluation. When I told her what she did wrong she did not understand or would not admit what she did was wrong. Regarding your getting any definitive answers with whether their warranty is any good to you, you need to know that Samsonite’s solution is to make you commit to paying for the shipping both ways without you even knowing if you are also going to have to pay for the repair. For me, the shipping cost alone would likely pay for a local zipper repair at a tailor shop. Further, how much will everything (repair and shipping) cost compared to a new more reliable suitcase? But you can’t answer that question unless you send the suitcase to Samsonite. My recommendation is, unless you are convinced baggage handlers are going to baby your luggage and you will not look to a warranty and customer service to solve a problem with the luggage, if you value piece of mind with your choice of luggage, you would be better off buying something other than this Samsonite luggage.