Has anyone found an ice pack that fits that keeps the food cold longer?

I use a stack of four large ice panels that are made for a small cooler in addition to the small Cat Mate pack. I then wrap the stack of panels in a large towel. I put the food box on top of the wrapped ice panels. Next, I wrap a wire around the food box and ice packs like a gift. I also cover the dials completely (sides included) with thin cardboard and very sticky tape. I put all of this in a larger box. My cat has not been able to break in with all that, and the food stays cold for 16 hours at least. Recently one of the panels has repeatedly failed to open a couple times. (He used to break into it all the time.)

Looking for advice with using C200 with two kittens... if they aren't both there when the door opens, one will eat both bowls.

I would recommend two separate feeders, and possibly one with a more precise timer. That way one kitten cannot eat both bowls at the same time. The timers on this feeder are not precise at all, which makes it difficult if you're looking for it to open at a specific time.

Is an ice pack included?

The Cat Mate C100 Automatic Feeder does not include an ice pack and is not designed to use one. If you are wanting a similar feeder that includes an ice pack you should try the Cat Mate C200 Automatic Pet Feeder. It is a 2-bowl feeder with individual timer control on each bowl that can be set for up to 48 hours later and includes an ice pack.

Does anyone else have issues with their ice pack swelling and preventing the food compartments from snapping in place?

The ice pack should not be swelling as you describe unless it has been subjected to extreme heat repeatedly. However, all Cat Mate products are covered through the manufacturer's warranty for at least one year (some have an extended warranty available for up to 3 years) so Closer Pets may be able to provide a replacement if yours is defective.

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Beschrijving

❄️ Keep your pets fed and fresh, even when you’re away!

COMPACT POWERHOUSE - Lightweight and battery powered for effortless placement anywhere in your home.
FRESHNESS LOCKED IN - Sealed lids combined with an integrated ice pack keep dry food crisp and cool.
SET IT AND FORGET IT - Dual compartments with independent timers feed your pets up to 48 hours automatically.
EFFORTLESS MAINTENANCE - Easy to clean, hand-wash design keeps feeding hygienic and hassle-free.
TAILORED FOR SMALL PETS - Perfectly sized for cats and small dogs with an 800g capacity.

The Cat Mate C200 is a durable, automatic pet feeder designed for cats and small dogs. Featuring two sealed compartments with programmable lids that open up to 48 hours later, it keeps dry food fresh using a built-in ice pack. Battery powered and compact, it offers flexible placement and easy cleaning, making it ideal for busy pet owners who want reliable, fresh feeding on their schedule.

Specificaties

Target Species	Cat
Brand	Cat Mate
Recommended Uses For Product	Dry Food
Special Feature	Durable, Easy to use, automatically
Colour	Silver
Capacity	800 Grams
Connectivity Technology	WiFi
Power Source	Battery Powered
Product Care Instructions	Hand Wash Only
Operation Mode	Automatic
Product Dimensions	21.6L x 26.5W x 8.6H Centimeters
Item Weight	826 Grams
Are Batteries Included	No
Batteries Required?	Yes
Dog Breed Size	Small
UPC	035368004018
Global Trade Identification Number	00035368004018
Manufacturer	Pet Mate Ltd
Country of Origin	USA
Item model number	401
ASIN	B08B6G8PKZ

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