Brio 520 Bottom Load Water Cooler Dispenser for 5 Gallon Bottle w/ 2 Stage Filter | Hot Cold & Room Temp Water Options for Home & Office | Removes Chlorine, VOC's, Bad Taste & Chemicals

So we put a home made bar were nothing was... no drain, no water supply, but we wanted a bar never the less. This works great for providing water, be it hot, cold or room temperature, all while filtering the water from the 5 gallon jug that is supplied with it. It works great in our instance. I would buy again.

I waited about a month to review this. This unit replaced a similar one from a different manufacturer that lasted about 5 years. So far, I’m very happy overall. The cold water is cold, the hot is plenty hot enough for coffee, tea, etc. The unit filters out the chemical taste from our city water supply and is comparable to bottled water. The 5gal bottle from the last unit fit fine. This may not be the same for every 5gal jug as the filters take up a lot of space. The room temperature water is a bit cold. This is probably due to a lack of insulation between the two reservoirs. The minor negatives are the filters are a bit difficult to install and require a lot of torque. The LED light isn’t in a great position for filling large water bottles. The drip tray isn’t held in very securely and easily pulls out. I haven’t tried the recommended cleaning method yet but will update if I have any issues.

I have had a water cooler with a zero water filter on top of the cooler. When the cooler broke down I had to make a choice of what kind of filtered cooler I want to get. When I saw this brio cooler I decided that this was the one I wanted. It is pretty expensive way to go but when I compared the cost of these filters compared to two of the zero water filters it made my choice a lot easier. Then I looked at how it looks in my kitchen compared to the old cooler and that made it a done deal. The only thing I hesitate over is how will it hold up over time, so far it is working great, the water I’m getting from it tastes great better than the zero water filtered water and that’s saying a lot. The zero water has a test result of 0 for a couple weeks then it goes up, in a month it goes up to the 20s, in a couple months it would go up to the 50s or more. This filter is in the low 20s and that’s where is is staying. But honestly the taste is what I really care about. When the water begins to taste off, or when I can taste fluoride the filter gets changed. I must say I’m really glad I switched water coolers but now I need to get rid of my old zero water filters to help pay for it.

I like this product so much that I bought another one for a family member. The water dispensed tastes great hot, cold, or regular. Great for coffee in the morning or iced tea in the afternoon. The only negatives that I’ve been able to find are that the filters could be repositioned so there would be more room for the water jug in its base. You have to make sure that the water jug is inserted fully, so the door will close. Also, it does have a few rattles when the compressor is running for cold water, and when the water pump is refilling the reservoirs. This problem was corrected, simply by flexing some of the metal on the device to eliminate the rattles. Now it is as quiet as can be and works fantastic. Flush the unit thoroughly before first use. I use it every day and have never regretted buying it.

I will NOT recommend this product. Purchased it in May via Amazon only to find out that within 6 months it wouldn't work. I've replaced the filters, but the red warning light continues to blink. I contacted Amazon about returning the item for a refund, and the agent said, that they only do 30 day to refund. Well, SOMEBODY is going to refund me my $300+ dollars. The company said that because I purchased it via Amazon that they can't refund me. Amazon has an A-Z complaint method to get back my money. Never felt more ripped off in my life. Plan on closing my Amazon account. My next move is to get a lawyer because this feels like highway robbery. Y'all can go to YouTube and watch the videos of the never-ending complaints on this product. I'm sorry that I didn't do it before the purchase. However, I would recommend Primo brand because it took years before it malfunction.

I waited about 4 months or so to write a review about this water cooler I absolutely love it I actually made a base myself to bring the cooler up higher I'm a very tall guy so bending over wasn't too good for me I love the night light I love the filter system I've tried putting tap water into it and it does a pretty good job on filtering out to make it taste like Poland Spring or Deer Park water highly recommended very quiet great design also you can put a large thermos under it without holding it and let it fill up so it has plenty of room to fill things up with the hot water is very hot it also has warm and the cold water is really cold and refreshing and the pressure of the water coming out is very good and by the way it's self cleaning which is a big thumbs up.

This was a game changer in my house! It was an easy set up, it's easy to use and it's super easy to clean. Filling up the water bottle with the hose outside is super quick and the included funnel with strainer keeps any debris from going in the bottle. It has already been well worth the money with how much we are saving on buying cases of water. There was a dent in the top section on the right side that was a little disappointing to see, but it doesn't affect the usage in any way. 10 outta 10 would recommend!

Overall great product with quick and clear setup. I purchased in December 2024 and it worked great until two months ago. The refill water indicator won’t reset even with a full bottle and new filters. I’m concerned that this may affect the filtering as it certainly affects the temperature of the water when it’s on steady red but the container is still full. I was willing to overlook the misplaced buttons for each symbol (see pic) but the indicator light is a problem.