C2 - New

This is our 2nd Bidet Toilet Seat in 4 years. I previously purchased a Brondell which is USA made. It was a nice unit and we were happy with it until it suddenly stopped spraying. This time I spent a little more $ and went with a ToTo. This unit is the cat's meow for bidet toilet seats even for experienced users. Easy installation and flawless operation of the spray nozzle are only a couple of the benefits. I will keep this short and just list the pros and cons of this toilet seat. Pros: Very simple and easy installation. You bolt the thick plastic base to the toilet with the supplied parts and then the toilet seat "clicks" into place. Nothing hard about it at all. Full features including oscillating spray nozzle, heated water, heated seat, and it even has a heated fan / dryer. With the push of a button on the side you can remove the entire seat for cleaning. The force of the water jet is perfect. If you are new to bidet toilet seats it might be a little strong but is easily adjusted. Add in the "oscillating" feature and this thing is great. You will never want to "go" without a bidet again. This seat has sensors that tell it when someone sits down and it lightly sprays the sides of the toilet to help keep it clean. The control panel is long and all buttons are easily reached without turning around on the seat. Cons: Not many cons with this bidet seat. The only thing we don't like is there is no nightlight on the underside like the Brondell had. Instead it has a bright blue light on the control panel that is a little annoying in the middle of the night. I might try some clear tape to tone down the brightness of the glow. Overall we are VERY satisfied with the features and functionality of this seat and highly recommend it for either experienced users or beginners. Great product and engineering.

Awesome product. Love all the options of temp, pressure, front and back spray, heated blow dry and more. I'm a 63 year old woman and easily installed it myself. You do not need hot water plumbed to the toilet. The seat heats it. If you have ibs-d this is a lifesaver. The reduction in buying TP will make it worth the money. As well as make your bum clean and move comfortable.

Works great! Heated seat is nice, no cold shock in the middle of the night. Water tank is bit small, the heated water will run out, but the transition to cold water is not shocking, so not a real negative for me. No leaking, but sometimes you can hear the self cleaning at random times. This thing is very sturdy. Controls are easy to figure out with tactical deal on the important buttons that act as a guide for where the other buttons are located. You don't need to see the buttons. Was easy to install. You can easily pop the seat on and off the mount and make adjustments. The easy removal can help with cleaning as well. One complaint is the lip on the seat cover doesn't let you lean back as far, but you get use to that. The seat also has a thicker and rounded profile that makes extended sitting uncomfortable, so you get use to doing your business and getting out of there. Highly recommend you consider the Toto.

Hubby is very familiar with these while I have more experience with bidets but for years we have had neither. Now we're all set as I got this as an early Xmas gift. The installation was quick and non-aggravating, and I haven't found any water leaks. We don't have an outlet in the toilet room but just outside is one so didn't have to go far to get this powered up. The heated seat is pleasant, and the water sprays are comfortable and get the job done. I don't really have patience to sit and wait until the dryer has done its part but a few dabs with toilet paper take care of any remaining droplets. My SIL mentioned that while living in Japan, their Washlet also had a function to play music as well as an emergency button (as in "Help is needed in the bathroom"). Ours is obviously a toned-down version of theirs but I'm already in love. Got to admit this is a nice addition to the household.

I am extremely disappointed with this product and the lack of support from both the manufacturer (Toto) and Amazon. I purchased this washlet during Prime Days in preparation for my move on August 1st. Unfortunately, due to repeated rescheduling by my electrician and plumber, I was only able to have it installed yesterday—1 week past Amazon’s 30-day return window. I bought this specifically because I had surgery scheduled today and needed this product for recovery. Despite Toto confirming that this was the correct model for my toilet, it does not fit properly. I’ve tried mounting it in every possible position, but the lid sits up at an uncomfortable angle and actually hits me in the back when I sit down (and I’m only 5’2”). The washlet’s opening is also noticeably smaller than the toilet bowl, making it uncomfortable and impractical to use. What makes this worse is that I’ve never even been able to use it after spending a considerable amount of money- because the unit wouldn't turn on even with power-not to mention the additional costs for professional installation. Now I’m left with an expensive, unusable product sitting in my garage. Toto has been no help whatsoever (they admitted no alternative model would fit better and simply redirected me to Amazon), and Amazon has offered no assistance either. This is not the level of customer support I expect. Given that this was purchased for medical reasons and I have been unable to use it even once, I am asking Amazon to please reach out and help resolve this issue. (that I have never used).

Mucho más económico que todas las otras opciones de Toto y encuentro que trae todas las funciones necesarias. Una semana usándolo y funciona súper bien. La calidad de materiales de Toto si se siente muy superior a las opciones que he probado de la competencia. Tal vez solo extrañarás la apertura automática de la taza, pero no creo que valga la diferencia de precio.

We have sent the Toto seat back as it was not compatible with UK voltage and water regulations. We returned the seat on the 24th January 2024 and HAVE NOT RECEIVED A FULL REFUND YET

Purchased this for a recent bathroom renovation. The seat fit over my existing toilet, I used the diagrams provided to verify. Installation was easy. I did not have power close by, so had to create one to plug the seat into. All the functions work as described..I have to remind the kids to close the lod so the seat stays warm. For the seat to warm up, I had to cancel the eco mode. Water pressure is adjustable and and the water temperature doesn't get too hot even on the max setting - this is good! I will consider purchasing this for other bathrooms in the home as well..

Amazing product. Use it daily with no issue

Ignore previous review- found base plate