Workforce Pro WF-4830 Wireless All-in-One Printer, Auto 2-Sided Print Copy, Scan/Fax, 50-Page ADF, 500-sheet Paper Capacity, and 4.3" Color Touchscreen, Works with Alexa - Black

Easy to install, works good. Quality of prints are a little subpar, but ease of cartridge replacement makes up for that!

I have never posted a seriously negative review of a product in the past as I try to work with the manufacture to fix their product problems and keep the customer happy. However, after prolonged attempts at resolution with this products issue I have to post something to show my frustration. The company has horrible customer service and does not support its flawed product, so I need to warn other potential customers to avoid my expensive mistake and seek a different manufacturer to purchase your printer and your ink. I bought this printer in December of 2021. It initially worked fine. I left on a vacation in July and returned in August to a long list of items to complete with close deadlines. Many required me to use my printer. Unfortunately, when I turned on my computer, I chose to update the software for the computer and for the printer (automatic requests that I clicked yes on – bad mistake). Once the printer software was updated it rejected the ink in my printer (which has worked previously and was Espon brand). Given very tight deadlines I called all over town and found some new Epson ink 20 miles away. I bought it and returned. The printer rejected the new yellow ink. I called customer service asking for help rolling back my printer software so I could finish my job and was dismissed. Now with a few hours deadline, I had to go buy a NEW printer and new ink (clearly NOT Epson brand), return, install and print. The deadline met, I recontacted Epson and asked them to take my printer back or replace the software as it was useless. I could not even print with black only ink when it rejected the yellow cartridge. They simply ignored me but asked for receipts, etc. to prove I bought new Epson Ink. That required more of my time to scan (with my new printer mind you), fill out forms, and submit. Weeks later they sent me a single new yellow ink cartridge. By then I was traveling again. I returned a month later, the ink was in my mail. I installed it – It does not work so now 6 weeks after the original problem I still cannot use my printer. I suspect to get any help I will need to go through all the same paperwork and hassle and will have no resolution of the software issue, which is the real problem, not the ink. Bottom line – this is a deeply flawed device with very touchy software glitches. The company is so paranoid to protect their ink business that they had made their device(s) unusable. I now see they were sued and they settled that lawsuit a few years ago. What they have not done is fix the problem nor do they want to help customers who have problems. I strongly recommend you not buy this device and seek a different manufacturer (probably none of their devices after reading the lawsuit information and noting they have not agreed to resolve the problem).

This is the second Epson product that we have owned. The previous model was still working after 8 years of dependable service when we replaced it. We tried to move up to an Eco Tank model that we purchased locally. The unit would not connect to our wireless network, so we returned it to the store and purchased this model from Amazon. The overall quality of the output is just as good or even a little better than our old model. This unit is quite a bit faster that our old unit. The unit was also reduced by 34%, making an excellent buy. The jury is still out if it will be good in the ink usage department. Our old unit seemed to need a new cartridge every other week, I would purchased this model again,

Well my HP printer head died -(had it for the last 8 years, so I got my moneys worth out of it, trick is leave it one all the time) I compared this with a similar HP and decided to try Epson because of the ink. Cheaper ink and suppose to last longer -(well do a update when the ink runs out) Pros: Easy to set up Has two printer trays and I loaded in about 400 pages. Printer quality is crisp and clear -(we shall see in about 6 months to a year if this lasts) Scanning is great at 600 dpi very crisp. Haven't test the fax. Cons: It is a bit bigger due to the two paper trays, so make sure you have space to open up the top. Printing, I always used draft to save on ink with HP it was good and clear. Epson, draft is useless as it comes out light and blurry, so this might affect ink usage having to use standard all the time -(will update in 6 months to a year) You have to go searching for a icon to put on your desktop to scan from your computer and to check ink levels. I had one icon for HP now I have two icons for Epson. That's about it for now, so 4 stars because of the draft setting and having to put my own icons on my desktop. Overall I like it a lot so far but time will tell if it holds up as well as my old one.

Excelente impressora. Veloz e com a robustez das Workforces Epson.

I researched for the lowest priced All in One with wireless feature that does duplex printing. Of course, initial wireless setup is tricky, but once I managed to set it up, it has never given me any problems. Scans are great. Printing regular items (not brochures or posters) are fine for me. The duplex printing feature is a key point. If you don't believe me. Print out 20 pages and manually keep track while you manually flip them over to print on the other side. The time this device saves is priceless. I have both letter and legal sized papers in their trays ready to print. I did finally run out of ink. I found some generic ones here on Amazon and they worked perfectly at a greatly reduced cost. I've had this device for a couple of years now. I would highly recommend this device.

No sirve no lo recomiendo, los cartuchos tienen que ser originales de Epson, pero no los tienen en la tienda, no la compres

Desafortunadamente cometí el error de comprarla, los cartuchos son pequeños y muy costosos. Definitivamente son mucho mejores los equipos de tintas continuas que traen tanques. Imprimir en este equipos es un lujo, sobre todo si piensas imprimir muchas hojas.

This is one of the most disappointing purchases I've ever made. Within a month of getting it, this printer has consistently dropped off my home network, even after I installed a Wi-Fi extender in my home office near the printer. This has caused several items to back up in the queue. The ADF jams regularly and has destroyed several original documents. I have had to download the drivers for both scanning options (computer-generated and printer-direct) on multiple occasions. I have spoken with and chatted with Espon support several times to resolve these matters, and have finally decided to return the printer and request a refund. This, too, led to disappointment as Epson has firmly stuck to its policy, only to exchange the printer for an identical model, and has refused to give me a refund since I've had the product for about two weeks longer than 30 days -- even though my support chats were within its 30-day warranty period. As a result, I can neither recommend the product nor the company.