JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black

Honestly, I was very hesitant to purchase these after reading sooner if the reviews saying that they were heavy, poorly made, broken software etc. but I bought them regardless (at the discounted price of $159) they seemed like they would be worth the gamble. So, are they good? Plainly, absolutely they are excellent especially at that price. At $159 there isn't another headset that is even in the same league. Pros: Stellar sound quality: (soundstage is small because they are closed back but imaging is top notch.) Even on warzone where many other wireless headsets get muddy these maintain their separation and footsteps where accurate and audible. Solid build quality: they are not light but nowhere near heavy. Earpads are so stinky soft and the memory foam is some of the best I've seen. Clamping for is light to medium, just enough so it won't fall off your head but not so bad that you'll get a headache. Buttons are tactile and the RGB looks great. Software: it works as intended. Nothing fancy but accomplishes what it aims to do. Cons: Active noise cancelling needs some work and for the most part is a gimmick in a gaming headset. Don't get me wrong it works but if you move your head around the mic on the outside that is used to monitor the ambient noise freaks out and makes the audio cut in and out. Just turn it off and you're good to go. I'm sure this can be fixed with software down the road and shouldn't be the reason you pass on this headset. Mic: passable but nothing to bank on. It will be able to get you through games and phone calls but it's a little tinny and hallow compared to others. Final thoughts: buy this headphones if you're in the market for a well built and excellent sounding wireless headset. Do not buy it for the ANC or the mic because these just aren't the best implementations of either. Also do not buy at the MSRP of $200. Anything south of that price and these are a steal!

I have been waiting awhile now for these JBL headphones to drop and I am glad I waited. They fit very nicely and the ear cups are a little small but my ears are not gigantic like dumbo so that is okay. They keep outside noises out well even with the ANC off, with it on they are amazing, all I hear is my tinnitus before I hop on the game. I do like the led lights, I have not used them to the full extent on pc, I am waiting for parts to build a new one. My current PC has windows 7 (yes I know out of date) it downloaded the driver's for the wireless usb adapter provided and i had no problems. They worked amazingly with World of Warcraft and had minimal problems on Discord. The microphone overall is very clear but very sensitive as well, and I love the mute feature on the mic when you put it in the upright position. I use it mainly on my xbox one x and it doesn't even have to be on, since xbox does not support bluetooth headsets. Another thing is the adjustments on the overhead part of the headphones itself is very touchy and slides easily so be careful while setting them for your huge cranium or small noggin. Overall I feel the cons are too small for the pros, the surround sound is very clear and the headset itself is very clear, I have had no static or crackling issues with it so far.

3rd Update June 23rd 2021: After they replaced my model for the what seems like too many times.. The headset has been holding up okay but it hasn't been without issues along the way. Still overall love the design but a bit wonky with the microphone especially after it bends over time and loses its original form Making it less than ideal for longevity and clarity. Wouldn't highly recommend this Unless it was on a very decent sale and even then paired with its battery life It's debatable as to whether you would say you got your money's worth. Originally I got it for the RGB (which is fantastic by the way) I just can't see myself using them however due to how quickly it seems to lose it's charge particularly without the capability of charging while using which I believe is its biggest flaw! If there's one thing I can mention in their defense, is that JBL has stood by its product for the duration of time. So I will be loyal- however slightly more cautious upon their gaming related line of gear. 2nd Update: There was a software update and it broke my headphones, they no longer power-on waiting for support as I no longer have working headphones... 1st Update: Let me first say the software is pretty finicky. Spent been a couple hours trying to update it..only to give up and go to bed to find out the next morning it was up to date mysteriously. Super so let's get into it. Equalizer works very well, Software is neat, Great highs and lows epic bassline. looks phenomenal like I don't even ever want to go back to the way it was before! In comparison how does it sound to the JBL 400? Significantly better, how is the function in its current state??.. Well let's just say the wired counterpart works out of the box whereas the wireless model needs the firmware updated and that could take some time. (In its current state) Unfortunately no thanks to support haven't really been able to speak to anybody for some reason I was speaking to India's support, and they give me the runaround so I just ended up taking care of it myself. Verdict- As it is my first JBL item and as a hardcore gamer I'd like to think this is a fantastic piece of equipment... My only issue is I'm not sure if one of the speakers is having issues at max volume as it sounds a little shaky. With that said it's definitely worth the money will try to upload better pictures stay tuned, and will keep you updated on The wear and tear. Original review: Was never more excited in my life for but for this headset. Waiting on the edge of my seat all week! f First pair of JBL headphones, and oh boy did I luck out. -_- *Did not include the USB dongle I am not able to connect it to my device as it is missing the USB dongle...??? Signs that it may have been opened previously, Will update with further information but as of yet I am unable to test the device. (Looks and feels good but oh wait it's the Quantum 400 series ?!!!!) **Received the wrong model+ & Am missing the USB dongle... ** --Will write a proper review when I received the proper item.

I was quite pleased to receive and start using this for my Zoom work meetings. Haven't yet used them for gaming but I dislike the common work headsets so sought out a comfortable, compatible one for Chromebook and that had good sound quality and a decent mic. Exceeded my expectations after one use! Highly recommend this product! 👏

Headset works very well for everything gaming and music. The only issue that I have with it is you can't charge it and use it at the same time which is annoying for those longer gaming days. Also the led lights kill the battery so fast which doesn't matter to me I turned off anyway. Other than that awesome headset with very nice noise cancelling and sound

Pros: These are comfortable headphones with decent battery life. They do an adequate job of taking simultaneous inputs from bluetooth and 2.4ghz wireless (via the included USB connector). They seem sturdy. Cons: - The headphones must be reconnected to windows 10 bluetooth every time they power off. One would think the JBL software would help with this, but alas it does not. (At least it's not a full-blown re-pairing of the devices - you just need to go into device settings and click "connect".) - With dual inputs, both audio sources cut in and out. This is especially jarring when trying to listen to music. If you scratch or turn your head, or even if you have a fan blowing, the audio will be very choppy. It's quite horrible! - The sound quality is lacking. It is as though everything is underwater. - The headphones cannot charge and be used at the same time. Suggestions: - If the dual input is something you do need (e.g. to watch netflix on a computer while playing a game on playstation/xbox) consider spending the extra to get the SteelSeries Arctis Pro Wireless Gaming Headset. The sound quality is markedly better. - If you do not need dual input, consider the HyperX Cloud Flight S. It is cheaper and sounds much better. - (I purchased both of the other products mentioned here from Amazon, so those purchases too can be verified.)

I bought 3 headset. The Steelseries Arctis 7+, the Turtle beach stealth 700, and this JBL quantum 800. I've had the first two for about 2 weeks and i wanted a good headset with the same features as the Turtle beach 700. Specifically simultaneously Bluetooth and wireless USB connection use. If the Turtle Beaches weren't so notoriously flimsy with deceptive solidity i would have kept those. So ultimately it is between this 800 and arctis 7+ and i am basically set on keeping these after a few days. Build/comfort: 7/10 i feel more comfortable tossing these around (like into a bag, onto a bed, falling off a table or small daily accidents) I wish the pads weren't leather and/or at least had a fabric ear cup like my comparison headsets. Sound isolation is not bad nor is sound leak, not the greatest but average muffles sound to where there's plenty i don't make out sounds well but still hear them to know there is a sound. But when in use i don't even use the Active Noise Canceling because the isolation and volume is enough. They have good weight distribution for my head. I prefer some clamping force to relieve me from feelinge the head band too much. The 800 has a nice balance between the 3 sides. I wear glasses half the time and I've worn worse. I honestly can't complain about glasses with these. I've worn these for more than 10 hours multiple times. Sound: 8/10 the sound is good. I was surprised how flat the audio was out the box BUT it wasn't totally flat despite the EQ saying so. At least not compared to the arctis and my srudio monitors. The main issue is if you are going to be using ANC sometimes on and sometimes off. The Low and bass end is stronger ON and weaker OFF. And after adjusting it im still worling on finding a good bass balance because it either stands out too nuch or is too hidden. I couldn't use my EQ sliders from other devices. But the potential is their for great balance if you stick to one mode. The sound stage/surround sound is a bit weird in my opinion. Not bad just different, tighter. I play on PS5 not PC so i am not sure if the JBL surround options affect this, but i do use DTX on the playstation end. I did notice the surround sound got better and less narrow after messing witn the setting on the PC hub when i reconnected it to my playstation (turned it off and on). But after i couldn't tell a difference between on and off. Of my 3 comparisons i think the TB700 weirdly enough had the best sound stage/surround sound for gaming. I would put these 3rd but they do job and it is probably better on PC than playstation. The 3.5mm jack audio is solid. My phone has a built in DAC and LG sound engine. I actually just tested it right now while typing this. Almost want to move the rating to a 9 but i stick to 8. ANC does not work while jacked in, it will turn off anc. When the headset is on your PC settings affect the jack audio BUT it will not stay on if you are not using USB 2.4ghz or Bluetooth. Of the 3 headsets this is the only one without high end distortion. Battery: 5/10 Tied for the worst part of the 800. With Lights, USB wireless, Bluetooth, and ANC you are looking at 9-10 hours. With no lights, no ANC, just Bluetooth and USB wireless you are looking at about 24 hours or so. My next test will be with ANC, Bluetooth, USB, and no lights to see how much ANC affects battery and i will update this section. Full charge is between an hour and 2. Very fast. As i am sure you have read the headset will immediately cut power when plugged in and i hate that. But also if there is no sound from USB 2.4ghz or Bluetooth playing for about 20 minutes the headset powers down. And once the battery is at about 25% it will play a warning aound. Then again at aboit 15% and 5%. For my comparison the TB700 does a stagnant voice prompt that is annoying and the arctis does a tone every few minutes which is just as annoying. I do not find the JBL 800 warning annoying. It highlights how the battery isn't THAT bad since the warnings are about an hour or more apart. Plenty of time to give it a 15 minite charge for a solid 20% boost. UPDATE: having the ANC turned on does inconsistently deplete much more of the battery. I lost about 30% in 2 hours. Without ANC and with Bluetooth and 2.4ghz dongle and lights i was losing about 10% an hour. Without ANC or lights i was losing about 10% every 1-3 hours. I lowered the acore from a 6 to a generous 5. Connectivity: begrudgingly 5/10 I would love to give these a 10, very few headsets have the 3 options of Bluetooth, 3.5mm jack, and usb 2.4ghz and can use them all simultaneously! Unfortunately the range is non existent. Per my comparison the TB700 cuts in and out at the back door of the house (about 10-15 steps away), the Arctis cuts in and out a bit earlier at the kitchen ( 8-12 steps) and this JBL has the most annoying disconnect reconnect at the just walking out of my room (5-9 steps) the distance is honestly REALLY bad, the worst i can remember of any wireless device. But i can get to the bathroom with both doors, bedroom and bathroom closed ( 3-5 steps) no i am not taking large steps i am size 11 us men and my feet are about a tonail apart each step. If you have a JBL device it plays that sound every time it connects and it plays it even if the connection is interrupted a second. Awful. The connectivity is ironically the worst despite also being the thing i got them for. I suppose turning off while charging falls undee this as well. Oh and the mic does not work with Bluetooth. I read people using it on Bluetooth and tbat being their main use, but apparently mine doesn't. Could be a dud. Mic: 3/10 While in PS5 chats no one can tell the difference between this and the other 2 headsets although i can during the mic tests. It is pretty average. The actual mic isn't as ugly as it looked in photos and actually blends in well when swung up. It feels weird how it stiffly can be beny where i want it but hey it works. Weird there is a mute button on the left earcup when swinging up mutes it but great to have a backup if anything happens. UPDATE: after streaming and listening to playback, this is one of the worst sounding mics i have ever used. Plugging earbuds into the ps5 remote sounds better or the same as this. So much background noise, so much digital noise. Horrible low volume voice pickup but drop a pen and you will hear it. Changing my overall score. Other 7/10 Esthetically these are very nice with and without the lights. The PC hub software is better than the arctis software in my opinion. Has all the same options plus a little more like saving more than 1 custom EQ. The JBL quantum does not work with any JBL mobile apps unfortunately. And unlike the other 2 i had no issue updating the JBL quantum 800. Overall 5/10 I am ultimately keeping the JBL over the other 2 because unlike the TB700 i don't think it will break on its own after a few months and it doesn't have distortion. And unlike the arctis it has simultaneous Bluetooth and 2.4ghz which is my must have feature. If you don't need that feature i absolutely recommend the Steelseries arctis for gaming. But if you are like me and need Bluetooth and USB wireless simultaneously i would recommend the JBL 800. The battery isn't that big an issue, i just think when you compare it to something like the arctis 7+ that can last 30+ hours, makes it seem worse than it actually is. In reality the 10-20 hour battery life (depending if you use lights) is kind of average for audio devices. I think most people will be find getting home from work or school and playing for 2-6 hours with these. I am a typical 10+ hour power player and they have been fine. UPDATE: I. Looking to replace and return these. The mic is just horrible. I was willing to accept the average battery life and extremely short wireless range but adding on how bad the mic is. I would not recommend these for more than $80 or less after tax. I would have been furiously upset if i paid full price for these. These would have been perfect if they didn't waste their time putting lights on it and instead actually made the mic, ANC, and range better.

I've owned a lot of headsets over the years from most of the main brands. Logitech, Turtle Beach, Razer, Steele Series, etc. The JBL Quantum 800 is the first one I've owned that had all the features I wanted. Gamechat/game audio mixer to control the output level balance between the two. Sidetone so that I can hear myself talk (I get a little distracted and tend to talk more loudly when I can't hear myself, I also have ADHD, so it helps me communicate properly as well). Flip-to-mute as well as a mute button. Bluetooth, wireless USB, and an audio jack. Not to mention the JBL Engine is easy to use and has good presets. I will say that tuning the EQ and finding the right setting for me took a little work, but it was worth it. I've been using these to play MW2, and at first the sound was too much to handle. After tuning, I've found the directly sound and sound accuracy to be the best I've ever heard. Can't say anything about how movies or music sound, but for gaming they're great. Got mine on sale for $139 and they've been worth every penny.