Do HEYDUDE shoes run true to size?

Some of the HEYDUDE Shoes styles may run smaller or larger than others in our collections. It is recommended to read the suggested sizing tips on each product page.

Do HEYDUDE shoes come in half sizes?

Currently all HEYDUDE shoes are only offered in full sizes. It is recommended for tighter fit, go one size down. For a more generous fit, go one size up.

How much do HEYDUDE shoes weigh?

HEYDUDE shoes weight start at only 5oz (150 grams), so about the same as a couple of pairs of socks!

How do I clean my shoes?

Scroll down for the HEYDUDE 4-Step Care Guide

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.