General Predator Garden Pack 1,500 Ladybugs Plus 1,000 Lacewing Eggs Plus 5 Million Hb/Sc/Sf Nematodes

I'm trying to stay as natural as possible, not just organic. I found some soft scale on some of my plants. I brushed most of them off, but decided to take preemptive measures before they got out of hand and before any mealybugs visited. The package sat in cold air conditioning for 1 day after delivery before I could release. All ladybugs were super active. Days later, most have stuck around! And there aren't many pests (that I can see) for them to eat. So they're finding something to sustain them. Hopefully the lacewings will hatch as well. I've ordered lacewing eggs in various forms from NGG's over the years but have yet to see an adult. I have seen the occasional egg (they look like a thin hair with root attached) beneath leaves, so they're there, just stealthy. This will be my first time using nematodes.

I can't tell if two of the three things that came in my order will work until eggs hatch and... well, I can't see the nematodes at work, but my ladybugs were all very much alive and they are now enjoying my yard and all the aphids it has to offer, lol. But what I can tell you is that there was a problem with my order... part of my order wasn't shipped.... mistakes happen. I contacted the seller through our overlords, Amazon, and they very fairly swiftly worked towards a resolution, got the missing items in the mail and my beneficial bugs arrived a few days later.So while I hope I don't need to get more bugs, I'd happily order from Nature's Good Guys again because they were professional and easy to deal with, especially when there was a problem with my order... when it counts. Good customer service goes a long way.

The one time I don't read the reviews, particularly the negative ones, is the one time I regret it. I have never purchased live animals - or bugs - from anywhere before. I probably never will after this fiasco. Can I get my money back even partially? I don't know. Many of the ladybugs lived, but were there 1300?? I don't know. The option to contact the seller is GONE. *Edit* Found the contact option through a magnificent feat of "hunt and peck". Not for someone running low on patience.First of all, let me just say that they arrived on time - wonderful! I bought them for my sister's garden and they arrived without problem - I have had issues with UPS not being able to find my house and them handing off packages to USPS without notifying me.I promptly collected the package from outside, because it was ridiculously warm for the season, even in the afternoon, even in the shade. I opened it so the ladybugs could breathe some cool, fresh air. I noticed one wasn't moving.Don't panic! I told myself. Maybe it's sleeping. Maybe monkeys will fly out of my...A few hours roll by and the sun is going down. It's warm outside, but not dangerous as when the bug children arrived. I took the lady bugs out. One got a little maimed because it insisted on running directly under the scissors I was using to free both it and it's brethren. It's fine. I checked. It was scurrying about telling the others all about its brush with death. Some of them were busy with a full-on ladybug orgy. I do hope they had protection.Then I noticed a few of them had chosen to abstain - Both from the orgy and the part where they crawl across me like monkeys on a banana tree before flying off for cooler digs. A few of them got on the plants. A few of them got on the ground. And that's when I noticed something. The ones that chose to abstain were, in fact, dead. I expected a few deaths. I did not expect 100+ deaths. All tolled, I think we lost about 200+ ladybugs. A good number of them survived, but that is not the point. The point is that this should not have happened.They were released the same day they arrived because I was concerned for their wellbeing, regardless of what Google says they are capable of.As I was releasing them, my sister noted that they didn't "look like ladybugs". I had noted the difference myself, but again I was more concerned with getting them out and eating than asking them to identify themselves. Read the directions! They really do release a bit better after the plants have been watered.Are they real ladybugs? I don't know. I didn't pay that much attention to detail, sadly. If they aren't, then they are Asian lady beetles. Those can be a bit obnoxious if you have, say, a billion in the city you live in. I don't see it as a problem. Just like I didn't consider Florida's "Oh we're going to coat the breezeway in frogs every freaking night of your working life" a problem. You learn to deal with it. It's not harmful.Next were the lacewing eggs. I don't know what to make of this, honestly. What I received (and I wish I had a picture!) looked more like a bunch of dried up bug wings in a bag. Is it meant to look like that? I have no clue. My sister put them in their baggies and placed them... wherever.Meanwhile... NO NEMATODES! There were absolutely no nematodes anywhere in the packaging. I paid a nice amount for these creatures and to find out that some are dead and the others are missing is just infuriating. Did I miss them somehow? Are they magic nematodes? Are they embedded in the cute cards that were placed inside the package? Do I plant that in the ground and water it and it suddenly sprouts nematodes? Were they hidden in the ice pack and just not mentioned?? Because, from the look of the warning label, the ice pack was meant to keep the lady bugs cool. Were they part of the packaging perhaps? The label itself?Where are the nematodes?! They must be invisible because I didn't see them in that box. My sister didn't see them in that box. We both checked that box several times.Do not buy from this seller until they get these kinds of shenanigans sorted!! I have never been so annoyed and disappointed with a purchase as I have been over this.*Edited* The nematodes were found! In, of all things, the ice pack. Now I know what you're thinking: "Idiot!" But bear with me. Nowhere in that box, nor on that ice pack is it indicated that the nematodes are in the ice pack. And it being the beginning of summer, and reasonably warm, plus taking into consideration where the packag was being sent, it was safe to assume that the seller intended for the ice pack to keep ALL the critters from overheating. But only the very outside of the box, next to the shipping label, does it day anything about live animals. I'm no psychic. I'm not going to assume nematodes are in an unlabeled ice pack.If 200+ lady bugs are dead on arrival, maybe it's safe to assume the nematodes and lacewings are, too. Time will tell. But I'm not putting animals through thus ever again.

Lady bugs and Nematodes, they are the best way for me to control Thrips, Aphids, and Fungus Gnats. My garden is container plants, which go outdoors in temperate months, and indoors under lights for winter. Mostly multiple hot pepper varieties. There's no way to bring them in without hitch hikers, and these guys are my clean up crew. Have not yet utilized the Lacewings.B.T.W., Daddy Long Legs do well in the grow tent, and seem to get along with the other Good Guys. They let themselves in!Nature's Good Guys is my first choice for garden help!

Ladybugs were alive and very hungry! Worked like a charm. I never saw any evidence that the lacewings hatched. Not a fan of the loose open containers for the lacewings. Seems like the ladybugs were all I needed to get the job done. Will Def order more ladybugs next season!

Got the three pack, been studying, they were all alive! Not one dead one! Awesome product, packaged very thoughtfully! Sent a catalog also, think I found my next supplier! Can’t wait until the green lace wings hatch! Very informative instructions, study benfefical insects first, they are alive and need to be treated with respect.

DOA Dead insects, nothing survived. Terrible refund policy

Okay so all of the ladybugs were alive and very active when I received them this morning and so I ran around the green house dropping them on plants that had aphids. Later on I did notice a couple had died. My hope is when I check the plants that had aphids in a couple of days that I will not see any more.